After-Sales Manager
$31
Customer Service Agent (Ste-Marie) Hybrid Remote Work
Why work with us?
- Job Stability and Security: Enjoy a stable day job from Monday to Friday. Our company is doing extremely well and our products are in high demand!
- Hybrid Work Mode: Experience the best of both worlds with our hybrid remote work policy.
- Comprehensive Benefits: We take care of you with a full range of benefits and a pension plan.
- Stimulating Environment: Actively contribute to the company's commercial success in a collaborative and motivating environment.
More about the position:
- Permanent employment
- Salary: $25 - $31 per hour
- Schedule: 37.5 hrs/week, Mon-Fri, 8:30 am to 5 pm
- Vacation: 2 weeks (3 weeks after 3 years)
- Complete range of social benefits
- Employer participation in pension plan
- Free on-site parking
- Located in Sainte-Marie
- Warm and relaxed work atmosphere
- Hybrid remote work option available
Responsibilities:
- 70% After-Sales Service Management: Address customer issues (contractors and individuals) who have purchased products facing issues (technical problems, returns, credits, or installation questions) and find solutions.
- 30% Other Tasks: Follow up on parts, research for spare parts, note information in the system, and interdepartmental collaboration.
Qualifications:
- Experience in customer service/after-sales service
- Bilingual (work daily in English)
- Interpersonal skills and strong customer service orientation
- Attention to detail, autonomy, common sense, and priority management
Apply Now
Contact Véronique at 418-525-2563 veronique.michaud@randstad.ca
Join a thriving company offering job stability and a comprehensive benefits package in a stimulating work environment! This permanent position provides a competitive hourly wage with the flexibility of hybrid remote work. Responsibilities include managing customer inquiries and collaborating with various departments. Ideal candidates are bilingual, detail-oriented, and possess strong interpersonal skills. Apply now to be part of a supportive and engaging team! ?
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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