Dexian
Dexian

Bilingual Spanish Customer Service Professional

Salary

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Job status
Permanent
Location
Dexian
Montreal, QC
Workplace
On site
Job description

Join our team as a Bilingual Spanish Customer Service Professional located in Montreal, Quebec. This hybrid position requires onsite work three days a week, with preferred shifts from 10 am to 8 pm. You'll engage with US customers daily, even on specific Canadian holidays, handling approximately 30-40 inbound calls. Your day will be spent processing transactions, providing insights on retirement accounts, and navigating clients through account registration. Ideal candidates possess at least 3-4 years of customer service experience, an ability to manage time in a high-paced environment, and a knack for problem-solving. A background in 401k/pension plans and bilingualism in English/Spanish is advantageous.

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Exciting Opportunity! Become part of Dexian, where your bilingual skills will shine. Be a crucial link between our company and a diverse clientele, offering personalized support and insights. Balance a dynamic work schedule with the hybrid model we offer and enjoy Dexian's commitment to professional growth. ?

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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