Customer Service Agent
Apply with your own terms
Permanent Position - Laval Campus
Are you passionate about customer service and enjoy teamwork? Do you have a dynamic, welcoming personality and are attentive to clients' needs? Are you interested in the education sector and looking for a new challenge?
The College is currently seeking a Customer Service Agent to join its team. This is a full-time permanent position, 35 hours per week, at our Laval Campus.
The Role
As a Customer Service Agent, you will report to the Director of Student Experience and be responsible for providing outstanding service to students by supplying clear, accurate, and up-to-date information about the College's products, services, policies, and procedures. You will need to resolve complex issues, manage phone lines, and email inboxes effectively.
You will work in a fast-paced environment with diverse tasks, taking on a central role in interacting with current and prospective students and visitors on campus from Monday to Thursday. Fridays offer the luxury of remote work.
Offered Conditions
- Competitive salary based on experience
- Comprehensive benefits including dental, health, and life insurance
- Employer-matched retirement plan up to 6%
- Paid personal days and additional vacation policies
- Convenient location with public transport access and free parking
- Exciting workplace with guaranteed fun and challenges
Be part of a dynamic college team, providing exceptional service in the education sector! Enjoy a permanent, full-time role with a competitive salary, comprehensive benefits, and work-life balance with a mix of on-site and remote work. Contribute to student success and enhance your career in a stimulating environment. ??
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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