Complete Genomics
Complete Genomics

Field Service Engineer (NGS)

Salary

$125,000

Job status
Permanent
Location
Complete Genomics
Toronto, ON
Workplace
On site
Job description

Are you passionate about advancing genomic innovation and enabling affordable healthcare solutions for all?

As a Field Service Engineer, you will be at the forefront of cutting-edge technology, providing both onsite and remote support throughout Canada. Your role will involve ensuring the high performance and reliability of NGS instruments, building strong customer relationships, and contributing to the company’s reputation for technical excellence.

Responsibilities include:

  • Troubleshooting, repairing, and maintaining NGS systems.
  • Installing and configuring instruments at customer sites.
  • Enhancing customer relationships and ensuring satisfaction.
  • Documenting activities and managing resources efficiently.
  • Contributing to improvements across teams and training new service members.

Qualifications:

  • Bachelor’s degree or relevant technical diploma with field experience.
  • Demonstrated ability to solve problems and communicate effectively.
  • Preparedness to travel within Canada and occasionally internationally.

Join us and play a vital role in a company committed to innovation and excellence.

Share this job

Join our team as a Field Service Engineer (NGS) and make a difference in genomics and biotechnology! You will help drive customer success by maintaining cutting-edge NGS instruments and providing exceptional service across Canada. Enjoy exciting challenges, a competitive salary of CAD $80,000–125,000 plus bonuses, and a comprehensive benefits package. Collaborate with passionate experts in a supportive environment while advancing your career in a field that's full of potential.

Apply for this position

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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