IT Service Desk Analyst
$68,000
Join Drax as an IT Service Desk Analyst! You'll provide outstanding customer service for IT users, supporting Drax Group IT and aligning with business goals. Your role includes resolving incidents, fulfilling service requests, identifying root causes, and collaborating with both internal IT functions and third-party suppliers. With your technical skills in network configurations and MS Office, your commitment to a customer-first approach, and knowledge of ITIL principles, you'll help deliver high-quality service while pursuing continuous improvement opportunities.
This is a chance to shape the future with rewards designed to help you thrive and support your lifestyle.
? Looking for a role where you can make a difference? Join Drax as an IT Service Desk Analyst! You'll play a key role in maintaining IT service excellence, leveraging your skills in desktop hardware, network configurations, and customer support. Enjoy competitive salary benefits and the chance to contribute to a zero-carbon future. ? Apply today and be part of something impactful!
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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