Drax
Drax

IT Service Desk Analyst

Salary

$68,000

Job status
Permanent
Location
Drax
McBride, BC
Workplace
On site
Job description

As an IT Service Desk Analyst at Drax, you will be pivotal in providing exceptional customer service to users of IT services supporting the Drax Group. Your key responsibilities include resolving incidents, fulfilling service requests, collaborating with IT and third-party suppliers, and managing applications to ensure stability and performance. We look for proficiency in desktop hardware, MS Office, Windows 10/11, and networking, alongside a dedication to customer-first service and continuous improvement.

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Join Drax as an IT Service Desk Analyst and be part of a team driving a zero-carbon, lower-cost energy future. With a competitive salary and enriched benefits, this role offers the chance to make a positive impact. Your skills in IT service and customer interaction will thrive in this dynamic setting. ?

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Job offer are open to all, without discrimination and in gender equality.

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