IT Service Desk Analyst
$68,000
As an IT Service Desk Analyst at Drax, you will provide outstanding customer service aligned with Drax Group IT's business goals. Key responsibilities include resolving incidents according to SLAs, collaborating with IT functions, and proactively managing applications. The role requires technical expertise in desktop hardware, network configurations, and software like Windows 10/11 and Office 365. Flexibility and a customer-first approach are essential. Drax is committed to a zero-carbon energy future, offering you the chance to make a difference.
Join Drax as an IT Service Desk Analyst where you'll play a crucial role in supporting our IT services. You'll work in a dynamic environment focused on delivering excellent customer service and supporting Drax's mission to drive a zero-carbon future. Enjoy competitive compensation and work-life balance while developing your skills and making a positive impact. ??
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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