In a stimulating work environment, where excellence in customer service is the norm and pride, the Operations Director will be responsible for the management, planning, and organization of activities related to building operations.

Three key traits to excel in this role include a long-term vision, innovation, and rigor. You'll be surrounded by a team of experts who place employees at the heart of their evolution, with an entrepreneurial spirit and drive for innovation instilled in every detail.

Your role involves making your mark in one of the most iconic buildings in downtown Montreal.

Your daily responsibilities:

• Manage building operations effectively, employing industry best practices.
• Coordinate and oversee daily business partner operations and manage resources under operational services.
• Ensure compliance with internal policies and health and safety standards, fostering a culture of prevention in operations.
• Ensure subcontractors provide high-quality customer service.
• Assist the Real Estate Director in evaluating maintenance, repair, and major project requirements and collaborate with the tenant fit-out team.
• Oversee and control operational budgets and expenditures within approved budgets.
• Participate in tender document preparation, recommendations, and supplier selection.
• Regularly review existing procedures and service management systems to optimize operations, planning, budgeting, and action plan implementation.