Teladoc Health
Teladoc Health

Remote Support Representative Bilingual

Salary

$24

Job status
Permanent
Location
Teladoc Health
Brossard, QC
Workplace
On site
Job description

The Tier 1 Patient and Member Support Representative plays a crucial role in delivering exceptional customer service to patients and members in a call center setting. This position requires handling incoming calls, emails, and chats to respond to inquiries, resolve issues, manage queues, and provide information about Teladoc Health services. The role demands professional management of crisis scenarios, ensuring high levels of customer satisfaction. You must possess excellent telephonic communication skills to clearly explain complex concepts to a diverse audience, along with superior problem-solving and organizational skills to tackle challenges effectively. Enjoy benefits such as earning $24 CAD per hour with flexible scheduling, gaining valuable healthcare and tech experience, and enhancing your resume with skills like virtual healthcare, patient communication, and crisis management.

Share this job

Join us as a Remote Support Representative Bilingual and be part of a dynamic team that supports patients and members via phone, email, and chat. With competitive hourly pay of $24 CAD and flexible work schedules, you're empowered to create your own work-life balance. Gain crucial experience in healthcare tech, improve your resume, and make a real impact by helping others. Master essential abilities like crisis management and patient communication. If you're bilingual in English and French and thrive in fast-paced environments, this opportunity is perfect for you! ?

Apply for this position

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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