Teladoc Health
Teladoc Health

Remote Support Representative Bilingual

Salary

$24

Job status
Permanent
Location
Teladoc Health
Richmond Hill, ON
Workplace
On site
Job description

The Tier 1 Patient and Member Support Representative is pivotal in delivering exceptional customer service within a call center setting. You will handle inbound calls, emails, and chats, addressing inquiries, solving problems, managing queues, and providing information about Teladoc Health services, ensuring high customer satisfaction even in crisis situations. Flexibility to work independently or as part of a dynamic team is required, along with excellent telephonic communication and problem-solving skills. Work hours are flexible, with opportunities to build industry-relevant experience in healthcare and tech.

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Join our team as a Remote Support Representative! ? Enjoy flexible working hours, competitive hourly pay, and the chance to work in a dynamic team environment. Gain valuable experience in the booming fields of healthcare and tech, enhance customer service and communication skills, and make a meaningful impact by assisting patients and members while you grow your career.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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