Our Customer Experience team is composed of top performers who collaborate closely to advance our systems and deliver the highest quality experience. Imagine what kind of experience you want your most cherished person to have when they reach out to us for support. That's exactly the experience our team aims to create for every customer. Although we're part of a financial institution, on this team we focus on creating value through interactions, not transactions. Flexible Schedule: Work from the comfort of your home, choosing your schedule between Monday to Sunday (including holidays), from 7am to 8pm MST. Training & Requirements: Training is paid and requires full video attendance for two days. You must be available for at least 25 hours per week, including a minimum of 6 hours on Saturday and/or Sunday. At Neo, we cherish collaboration, accountability, and integrity. Join a community committed to excellence and making a real difference in people's lives.