Apex Systems
Apex Systems

Technical Support Engineer (Overnight)

Salary

Apply with your own terms

Job status
Permanent
Location
Apex Systems
Toronto, ON
Workplace
On site
Job description

As a Technical Support Engineer at Apex Systems, you'll be instrumental in troubleshooting and resolving technical queries for enterprise partners, enhancing client support for a variety of products from white-label services to APIs and IoT solutions. You'll collaborate closely with engineering and cross-functional teams, ensuring expert guidance and continuous improvement. If you're customer-centric, self-motivated, and ready to excel in a fast-paced e-commerce environment, this role offers an exceptional career opportunity.

About The Team:

Join a team that embodies the spirit of collaboration and problem solving, working closely with product and development teams to deliver world-class support and solutions. The team thrives on transparency and cooperation, fostering long-standing partnerships by tackling complex challenges.

Qualifications

  • Proficiency in SQL, Jira, and Datadog.
  • General debugging skills.
  • Basic programming knowledge in Python or Java.
  • Understanding of APIs.
Share this job

? Join Apex Systems as a Technical Support Engineer! As part of our Platform Support Team, you'll tackle complex technical challenges, collaborate with engineering teams, and drive continuous improvement in a dynamic e-commerce environment. With opportunities for growth and working on cutting-edge solutions, this role promises a rewarding career journey. Apply now and be a key player in delivering exceptional support and innovation! ?

Apply for this position

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms
Select cookies to accept

Please uncheck the cookies you don't like.

Consent cookies

These cookies are only used to remember your consent settings and cannot be unchecked. Unchecking this option would result in your consent settings not being applied to the website.

Session cookies

These cookies are used to identify whether you are logged in to the website and to identify your open session. They are only created when you log in or register on the website and therefore cannot be unchecked. By logging in or registering on the website, you agree to our cookie policy.

Performance

These cookies allow us to analyze navigation on our site to improve its operation.

Targeted advertising

These cookies help us limit the number of times you see an advertisement, personalize our offers and services based on your interests, measure the effectiveness of an advertising campaign, etc. These can be shared with our partners.