Technical Support Engineer (Overnight)
Apply with your own terms
As a Technical Support Engineer at Apex Systems, you'll be instrumental in troubleshooting and resolving technical queries for enterprise partners, enhancing client support for a variety of products from white-label services to APIs and IoT solutions. You'll collaborate closely with engineering and cross-functional teams, ensuring expert guidance and continuous improvement. If you're customer-centric, self-motivated, and ready to excel in a fast-paced e-commerce environment, this role offers an exceptional career opportunity.
About The Team:
Join a team that embodies the spirit of collaboration and problem solving, working closely with product and development teams to deliver world-class support and solutions. The team thrives on transparency and cooperation, fostering long-standing partnerships by tackling complex challenges.
Qualifications
- Proficiency in SQL, Jira, and Datadog.
- General debugging skills.
- Basic programming knowledge in Python or Java.
- Understanding of APIs.
? Join Apex Systems as a Technical Support Engineer! As part of our Platform Support Team, you'll tackle complex technical challenges, collaborate with engineering teams, and drive continuous improvement in a dynamic e-commerce environment. With opportunities for growth and working on cutting-edge solutions, this role promises a rewarding career journey. Apply now and be a key player in delivering exceptional support and innovation! ?
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
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