About the role

Duties, responsibilities and tasks of the employee in the role of Salesforce Industries Cloud Architect include leading the architecture, implementation, configuration, customization, and maintenance of Salesforce Industries Cloud applications and solutions for CloudKettle and CloudKettle clients. Other duties as required include mentoring team members, documentation, deployment best practices, and testing.

Location: Halifax, NS (hybrid) or Remote within Canada

At CloudKettle, you’ll work on high-impact projects for some of the biggest names in tech, finance, and beyond. The culture is collaborative and modern, and the company is committed to helping you grow.

Competitive salary, training, and health coverage are offered. Other features include:

• Flexibility: Most of the team works remotely, and the culture and policies are designed to support work-life balance, no matter where you are.
• Professional Growth: Share your expertise on the company blog or create videos; the company will help you build your professional profile.
• Work-Life Balance: Personal days are available, and downtime to recharge is encouraged.
• Peer Recognition: Celebrate wins with peer-nominated awards and performance bonuses.
• Diversity and Inclusion: The company is a gender-balanced workplace with a near 50/50 split of male and female-identifying employees.
• Giving Back: As a Pledge 1% company, CloudKettle dedicates time and resources to making a positive impact.

For Halifax-based team members:

• A downtown office with views, even on foggy days.
• All the coffee, tea, Bubbly water, and Cliff bars you can handle.
• A meditation/religious room for quiet moments.

Responsibilities

• Take a lead role on major Salesforce Industries Cloud projects and solve complex business problems.
• Lead the building of solutions on the Salesforce platform, including development using OmniStudio, Flows, and LWCs.
• Leverage knowledge of complex Salesforce ecosystems to deliver both declarative and non-declarative custom solutions.
• Collaborate with Admins, Developers, and Leadership to deliver the most efficient and scalable solutions to complex problems.
• Manage timelines, resources, and deliverables effectively on client projects.
• Design the data model, user interface, business logic, and security for custom applications within Salesforce.
• Lead requirements gathering, testing, deployment, and documentation of solutions.
• Work with teams to help create and review estimates for technical solutions and software development.
• Own the technical standards for the development and integration of Salesforce solutions, including UI/UX.
• Lead audit and security checks of client instances.
• Design and develop automated solutions that will help make CloudKettle’s practice more scalable and improve the quality of its deliverables.
• Enforce best practices, design patterns, etc.
• Provide day-to-day end-user support and assist clients with proactive best practices to enhance and increase their knowledge of Salesforce Industry Clouds.
• Participate in client meetings to communicate status and provide best practice recommendations.
• Continually seek ways to improve the process of delivering Salesforce Solutions.
• Other duties as required.

Requirements

• 5 or more years of hands-on experience with Salesforce.
• At least 2 years of Industries Cloud experience, preferably Media Cloud, Health Cloud, or Communications Cloud.
• A current Salesforce Application Architect, System Architect (or) B2B Solution Architect Certification, along with an Industries Cloud certification such as:
  • Media Cloud Accredited Professional
  • Communication Cloud Accredited Professional
  • Health Cloud Accredited Professional
• Experience in requirements gathering, design, development, testing, and documentation of Salesforce solutions for clients, including at least three (3) end-to-end implementations of an Industry Cloud Solution for clients.
• Experience executing data migration from legacy systems into Salesforce Industries Cloud.
• Experience building automation rules using OmniScripts and Flows.
• Experience creating Apex classes, Triggers, and using APIs.
• Expert-level knowledge of the Salesforce object model in conjunction with SOQL and SOSL.
• Experience integrating Salesforce Industries Cloud with 3rd-party applications such as proprietary and legacy customer databases, Ad Servers, Ad Inventory Tools, and/or ERPs is an asset.
• Experience conducting training sessions for team members or clients is a plus.
• Development, AngularJS, jQuery, JavaScript is a plus.
• Strong attention to detail and excellent communication skills.
• Demonstrated analytical and problem-solving skills.

Benefits

• Competitive salary.
• The opportunity to work at a fast-scaling organization servicing some of the largest and most exciting companies in the world.
• A flat and modern work culture.
• Flexible work environment.
• Participation in a Salesforce certification-based employee bonus program.
• Medical and dental benefits.
• 10 personal days to use for mental health, sickness, and family emergencies.
• 3 weeks vacation.
• Subsidized career training, including coverage of certification tests.
• CloudKettle values giving back to the community; you get 20 hours of your workday over the year to spend doing volunteer work for an organization you chose.
• Artificial intelligence may be used to screen, assess, or select applicants.