A banking advisor career at National Bank offers a versatile and varied job that allows you to pursue your ambitions while improving the lives of our clients, your colleagues, and yourself. With your warm approach and active listening, you provide a human experience to customers at the branch.

Your Job Responsibilities

• Welcome clients and answer questions.
• Guide clients on our banking applications and ATMs.
• Listen to needs and resolve complex situations.
• Advise and offer transactional solutions to individuals.
• Build long-term business relationships.
• Ensure client satisfaction and engagement.
• Refer clients to specialist colleagues for their specialized needs.
• Ensure compliance with rules and risk management.

Team Environment

The branch is open one evening a week. Various work schedules are possible and will vary according to team availability. The position reports to the Customer Service Director or Branch Manager. You collaborate daily with a team of specialists in investment, credit, mortgage financing, and more.

Our team values everyone's passions and bold ideas. Whether you're helping clients achieve their goals or colleagues do what they love, we stand united. We rely on each other to promote knowledge sharing and mutual aid.

Once you've gained experience as a banking advisor, new horizons open up to you, such as career advancement within your role, promotions, geographic change, branch changes, and many scenarios. Numerous career opportunities encourage internal mobility.

Our action-based training programs allow you to master your profession. Personalized training on topics such as banking solutions and advisory approaches are available to foster continuous learning. Access to colleagues with diverse expertise, experiences, and backgrounds enriches your development from every perspective.