National Bank
National Bank

Banking Advisor (On-site)

Salary

Apply with your own terms

Job status
Permanent
Location
National Bank
Trois-Rivières, QC
Workplace
On site
Job description

A career as a banking advisor at National Bank offers a versatile and varied role where you can pursue your ambitions by enhancing the lives of our customers, colleagues, and yourself. With your warm approach and active listening skills, you will provide a human experience to our clients at the branch.

Your Role

  • Welcome and assist clients with inquiries.
  • Guide clients on our banking apps and ATMs.
  • Understand customer needs and resolve complex issues.
  • Offer personalized transactional solutions to individuals.
  • Build sustainable business relationships.
  • Ensure customer satisfaction and engagement.
  • Refer clients to specialized colleagues.
  • Comply with risk management and regulatory standards.

Your Team

Work alongside investment, credit, and mortgage specialists in an environment that values passion, bold ideas, and knowledge sharing. Opportunities for career advancement, promotions, and internal mobility abound. Our training programs are tailored to help you excel, with personalized content on banking solutions and advisory approaches.

Requirements

  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience with an inclusive attitude.
  • Empathy and compassionate customer interactions.
  • Interest in technology and sharing your knowledge.
  • Adaptability to different situations.

Languages: French

Benefits

  • Competitive salary with flexible wellness options.
  • Comprehensive insurance and retirement plans.
  • Employee assistance programs.
  • Preferential banking services.

Join us in a dynamic work environment that prioritizes employee feedback and innovation. We foster resilience, agility, and empowerment, putting people at the heart of everything we do. Embrace your ambitions with us!

Share this job

Join National Bank as a Banking Advisor and embark on a rewarding career in an inclusive and dynamic environment. With opportunities for growth and development, flexible benefits, and a focus on customer satisfaction, this role allows for personal and professional advancement. ?? Use your empathy and tech-savviness to provide exceptional service and explore your potential!

Apply for this position

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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