Drax
Drax

IT Service Desk Analyst

Salary

$68,000

Job status
Permanent
Location
Drax
Vanderhoof, BC
Workplace
On site
Job description

As an IT Service Desk Analyst at Drax, your role will involve delivering exceptional customer service to users of IT services that align with Drax Group IT's objectives and support overall business goals. Key responsibilities include resolving incidents efficiently, fulfilling service requests, identifying root causes of problems, and collaborating with internal IT functions and third-party suppliers. Ideal candidates will have experience with Windows 10/11, telephony technologies, Active Directory, Azure, and possess strong networking skills.

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Join Drax as an IT Service Desk Analyst and play a key role in shaping the future of energy. You'll provide top-notch customer service, work with cutting-edge technologies, and be part of a team committed to a zero-carbon future. With a competitive salary and comprehensive benefits package, this is a great opportunity to make a real impact. ???

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Job offer are open to all, without discrimination and in gender equality.

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