Teladoc Health
Teladoc Health

Remote Support Representative Bilingual

Salary

Apply with your own terms

Job status
Permanent
Location
Teladoc Health
Regina, SK
Workplace
On site
Job description

As a Tier 1 Patient and Member Support Representative, you are at the front line of delivering exceptional customer service in a dynamic call center setting. This role involves managing incoming calls, emails, and chats to expertly handle inquiries, resolve issues, and provide vital information on Teladoc Health services. You'll work both independently and as a part of a collaborative team to ensure the highest customer satisfaction, occasionally managing crisis situations. Strong telephonic communication skills are essential, allowing you to clearly convey complex ideas to our diverse member base. Additionally, you'll need superior problem-solving skills and organizational acumen to tackle challenges efficiently.

Benefits:

  • Earn $24 CAD per hour ?
  • Flexible working hours, with a minimum commitment of just 15 hours per week
  • Gain valuable experience in healthcare and tech, enhancing your resume with skills in virtual healthcare, patient communication, and crisis management.
Share this job

Join our team as a Remote Support Representative Bilingual, where you'll provide top-notch customer service for Teladoc Health, managing inquiries and resolving issues efficiently. With a flexible schedule, competitive pay, and the opportunity to gain in-demand experience in healthcare and technology, this position offers a perfect balance for a dynamic role that accommodates your lifestyle. ? Enhance your resume with skills in virtual healthcare and organizational excellence while working independently or as part of a team. Your bilingual skills in English and French will be crucial in serving our diverse member base.

Apply for this position

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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