Teladoc Health
Teladoc Health

Remote Support Representative Bilingual

Salary

$24

Job status
Permanent
Location
Teladoc Health
Richmond, BC
Workplace
On site
Job description

The Tier 1 Patient and Member Support Representative plays an essential role in delivering excellent service to patients and members in a call center setting. Responsibilities include managing inbound calls, emails, and chats to resolve inquiries, coordinate queues, and provide information about Teladoc Health services. The representative is crucial in ensuring high customer satisfaction, addressing concerns professionally and efficiently, including crisis situations. [Key Requirements] - Exceptional empathy, organizational and communication skills, ability to adapt to new processes quickly, and must be bilingual in English and French.

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⭐ Join our dynamic team as a Remote Support Representative! With flexible hours and a competitive pay of $24 per hour, this role offers the opportunity to work in a fast-paced environment, enhance your resume with in-demand skills in healthcare and tech, and make a real difference in patient and member support with Teladoc Health. Manage your schedule and enjoy a minimum of 15 hours a week from the comfort of your home. ?

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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