A career as a Banking Advisor at National Bank is a diverse, dynamic position that allows you to pursue your ambitions while enhancing the lives of our clients, colleagues, and yourself. With your warm approach and active listening, you provide a human experience to our clients at the branch.

Your Role:

• Welcome clients and answer questions.
• Guide clients through our banking applications and ATMs.
• Listen to their needs and resolve complex situations.
• Advise and offer transactional solutions for individuals.
• Build lasting business relationships.
• Ensure client satisfaction and engagement.
• Guide clients to specialist colleagues for specialized needs.
• Ensure compliance and risk management.

Your Team: The branch operates one evening a week. Various work schedules are available depending on the team's availability. You'll report to the Customer Service Director or Branch Manager and collaborate daily with a team of investment, credit, and mortgage financing specialists.

We value everyone's passions and bold ideas, helping clients achieve their goals and enabling colleagues to accomplish what they love. We rely on each other for knowledge sharing and support.

After gaining experience, new horizons await, including career progression within your role, promotions, location changes, and more. Numerous career opportunities exist, and we encourage internal mobility.

Our action-based training programs help you master your career. Personalized training content, including banking solutions and consulting approaches, supports your continuous learning. Access to colleagues with diverse expertise enriches your development.

Requirements:

• Hold a college diploma (DEC) or equivalent.
• Customer service experience, inclusive attitude, and respect for diversity.
• Compassionate attitude with strong client empathy.
• Interest in technology and ease in sharing knowledge.
• Adaptability to different situations.

Benefits: Besides competitive pay, we offer a wide range of benefits to support your and your family's well-being:

• Health and wellness program with multiple options
• Flexible group insurance
• Generous retirement plan
• Stock option plan
• Employee assistance program for employees and their families
• Preferred banking services
• Community involvement initiatives
• Telemedicine services
• Virtual sleep improvement clinic

Our evolving offerings keep pace with trends, your needs, and those of your loved ones. Our dynamic work environments and modern collaboration tools provide a pleasant employee experience. Employee ideas are highly valued, with continuous dialogue and feedback encouraged through surveys and programs.