A career as a Banking Advisor at National Bank offers a versatile and varied role, enabling you to pursue your ambitions by improving the lives of our clients, your colleagues, and yourself. With your warm approach and active listening, you provide clients with a human experience in-branch.

Your Role:

• Welcome clients and address inquiries.
• Assist clients with our banking apps and ATMs.
• Listen to needs and resolve complex situations.
• Advise and offer transactional solutions for individuals.
• Foster lasting business relationships.
• Ensure client satisfaction and engagement.
• Direct clients to specialized colleagues for specific needs.
• Uphold compliance and risk management rules.

Your Team: The branch is open one evening a week, with several potential working schedules based on team availability. You report to the client service director or branch director and collaborate daily with a team of specialists in investment, credit, mortgage financing, and more.

Our team values passions and bold ideas, united to help clients achieve their goals and colleagues do what they love. We rely on each other to share knowledge and support.

After Gaining Experience: New horizons open up with opportunities such as career advancement within your role, promotions, geographical evolution, branch changes, and more. We encourage internal mobility.

Training Programs: Action-based learning mastery with personalized content on banking solutions and advisory approaches. Access to colleagues with diverse expertise enhances your development from all perspectives.

Prerequisites:

• College diploma (DEC) or equivalent
• Customer service experience; inclusive, respectful attitude
• Empathy and client focus
• Interest in technology and sharing knowledge
• Adaptability to various situations

Languages: English, French

Skills: Brand ambassadorship, business development, results orientation, teamwork, client focus, detail orientation, digital skills, empathy, learning agility, oral communication.

Benefits:

• Competitive remuneration and flexible benefits from the start.
• Health and wellness program
• Flexible group insurance
• Generous retirement plan
• Share acquisition plan
• Employee assistance program and family support
• Preferential banking services
• Community involvement initiatives
• Telemedicine service
• Virtual sleep clinic

Innovative offerings adapt to trends and your needs, providing a dynamic work environment with modern collaboration tools. Employee ideas are highly valued, with continuous dialogue and feedback encouraged.

Human First Philosophy: We stand out with audacity, entrepreneurial culture, and passion for people. Our mission is to positively impact lives, inspired by values of complicity, agility, and empowerment. Inclusion is central to our goals, offering barrier-free and accessible work settings. We provide accommodations in the recruitment process upon request. We welcome candidates from all backgrounds and invite you to contribute to our team. Pursue your ambitions with us!