St-Amour
St-Amour

Order Manager

Salary

$60,000

Job status
Permanent
Location
St-Amour
Québec City, QC
Workplace
On site
Job description

Our client is a family-run company specializing in industrial coating products. They are looking for a new B2B Order Manager to ensure complete and accurate processing of customer orders, guarantee efficient delivery, and provide an optimal customer experience.

Your Role:

  • Ensure complete processing of customer orders, from entry to delivery.
  • Accurately record orders in the system, check information (items, quantities, addresses) and ensure accuracy.
  • Manage returns and claims following established procedures while maintaining customer satisfaction.
  • Monitor order progress and communicate with customers as needed.
  • Coordinate with internal departments (warehouse, transport, customer service) to ensure smooth delivery.
  • Contribute to inventory management to avoid shortages and support purchasing.
  • Identify and implement improvements to optimize order management processes.

Required Qualifications:

  • Bilingual French/English (asset)
  • 2-3 years of experience in an order management role
  • Organization and Rigor: Ability to manage multiple tasks simultaneously and meet deadlines.
  • Attention to Detail: Ensure accuracy of processed data.
  • Clear Communication: Collaborate effectively with clients, colleagues, and internal partners.
  • Computer Skills: Knowledge of order management systems and/or CRM.
  • Problem-Solving: Ability to anticipate and quickly resolve unforeseen issues.
Share this job

Join a reputable family-run company specializing in industrial coatings as a B2B Order Manager. Enjoy the responsibility of ensuring efficient and precise order management, while contributing to a seamless customer experience. With bilingualism in French and English as an asset, your 2-3 years of experience will shine as you coordinate within the company, manage tasks with precision, and maintain strong client communication. Apply now to be part of a team that values organization, accuracy, and proactive problem-solving! ??

Apply for this position

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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