Teladoc Health
Teladoc Health

Remote Support Representative Bilingual

Salary

$24

Job status
Permanent
Location
Teladoc Health
Pickering, ON
Workplace
On site
Job description

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service in a call center environment by managing inbound calls, emails, and chats. The representative ensures high customer satisfaction while handling inquiries and resolving issues, sometimes in crisis situations. This role requires exceptional telephonic communication skills to clearly explain complex concepts and superior problem-solving abilities. Additionally, the representative must work both independently and as part of a dynamic team.

Share this job

Join Teladoc Health as a Remote Support Representative and earn $24 CAD per hour with a flexible schedule. Gain valuable experience in both healthcare and tech, enhancing your resume with industry-relevant skills. Work in a supportive environment that values outstanding communication skills and problem-solving abilities. Enjoy a minimum commitment of just 15 hours per week with the potential for more. Ideal for bilingual candidates fluent in English and French. ??‍??

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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